Frequently Asked Questions
What is KOUNOUZ?
KOUNOUZ means "treasure" in Arabic, and we specialize in offering premium Algerian products, including fresh dates, olive oils, natural sweeteners, and more. Our mission is to bring the authentic flavors of Algeria to your table.
Where are your products sourced?
Our products are sourced directly from Algeria, including the oasis of Tolga, renowned for producing the finest Deglet Noor dates. Each item is crafted with care to ensure exceptional quality and authenticity.
Are your products organic?
Yes, many of our products are organic, crafted without additives or preservatives to ensure the purest and healthiest options for our customers.
Do you offer international shipping?
Yes, we ship our products internationally. Shipping fees and delivery times may vary depending on your location.
What are the health benefits of your products?
Our products are rich in essential nutrients, including fiber, vitamins, and minerals. They support overall health, boost energy, and offer natural sweetness without artificial additives.
Are your products suitable for vegetarians and vegans?
Yes, our date-based products, olive oils, and vinegars are 100% plant-based, making them suitable for vegetarians and vegans.
How should I store your products?
For optimal freshness, store our dates, syrups, and spreads in a cool, dry place away from direct sunlight. Olive oil should be kept in a dark, cool area to maintain its quality.
Can I use your products in cooking?
Absolutely! Our products are versatile and perfect for a variety of culinary uses, from sweetening beverages and baking to enhancing savory dishes.
Do you offer bulk or wholesale options?
Yes, we provide bulk and wholesale options for many of our products. Please contact us for more information on pricing and availability.
How can I contact KOUNOUZ for further inquiries?
You can reach out to us via email or through our contact form on the website. Our team is here to assist you with any questions or concerns.